BASILLEAF TERMS OF USE

BASILLEAF TERMS OF USE

Basilleaf.in and its affiliates provide their services to you subject to the following conditions. If you visit or shop at basilleaf.in you accept these conditions. Please read them carefully. In addition, when you use any current or future basilleaf.in service or visit or purchase from any business affiliated with basilleaf.in, whether or not included in the basilleaf.in Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy

Please review Basilleaf Privacy Policy to understand our practices better.

Trademarks

Basilleaf itrademark is registered under the Trade and Merchandise Act. Any violation of our trademarks will be liable for legal action.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of basilleaf.in or its content suppliers. The compilation of all content on this site is the exclusive property of basilleaf.in. All software used on this site is the property of basilleaf.in or its software suppliers.

Electronic Comunications

When you visit basilleaf.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Site Access

Basilleaf.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of basilleaf.in. You may not use any proprietary information (including images, text, page layout, or form) basilleaf.in and our affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing basilleaf.in name or trademarks without the express written consent of basilleaf.in. Any unauthorized use terminates the permission granted by basilleaf.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of basilleaf.in so long as the link does not portray basilleaf.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any basilleaf.in logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. basilleaf.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of loss

All items purchased from basilleaf.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Pricing

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product.

With respect to items sold on basilleaf.in we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

*Please note that this policy applies only to products sold and shipped by basilleaf.in

The prices displayed on this site are quoted in Indian Rupees only. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

Shipping

All of basilleaf.in orders are shipped door-to-door from our warehouse in Mumbai, India to your provided shipping address. Processing the order normally takes 5 working days and then Domestic Shipping normally takes 6-8 working days.

Shipping destinations offered by basilleaf.in for delivery will be extended and updated from time to time and listed online. We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 3 working days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call Customer Service and quote your tracking number to trace your package.

Exchanges, returns and refunds

Return Exchange Policies

We want you to love what you ordered, but if something isn’t right, let us know. We’ll give you an exchange on that piece in another color, a different size, or an entirely new style.

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 8 days from the date on which these goods are delivered.

Once received, the customer care team at basilleaf.in would study the need for return or exchange and based on their jurisdiction the exchange / refund will be made possible.

Easy Domestic Returns and Exchanges

It’s easier than you think. Follow these simple steps to return your purchase by mail:

  1. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  2. Pack your return securely, in the original package if possible, and include your completed invoice.
  3. You have to Courier the parcel back to us at:

Basilleaf E-com Return,

201-202, 2nd Floor,

Devji Keshaji Industrial Estate,

Waman Tukaram Patil marg,

Opp. Dukes Factory,

Chembur East,

Mumbai -400071

Sizing

The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.

Product properties and wash care

All of basilleaf.in products are handcrafted using the finest natural fibres. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving and embroidery. We use both vegetable dyes and commercial dyes with the goal of minimizing our impact on the environment while striving for the best color properties. An irregular weave or print is not a defect – handloom by definition means uncertainty when it comes to uniformity. Please note all our garments are to be Dry Cleaned Only.

Colors

We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate. Reds and blues tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry cleaned.

Indemnification

You agree to defend, indemnify and hold basilleaf.in and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the site.

Applicable Law

By visiting basilleaf.in, you agree that the laws of India, under the jurisdiction of the Mumbai High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and basilleaf.in or its affiliates.